Dear Mr. Pecheles,
I recently purchased a 2012 Honda CRV from your company and couldn't be
happier with the new car or my dealings with your personnel. Everyone who
helped me, including John, the salesman, to Drew, were forth-coming and
informative. I'm a 68 year old female and have bought several cars from
various dealerships. I have never been treated with the respect and interest
that everyone at Pecheles showed me. Even before I made a decision to buy
with your company, I was given a bumper to bumper, inside and out "tour" of
the car and it's many features. Normally, salesmen do not inform women of
mechanical details, especially concerning the motor and safety information. They
were also intent on making certain I understood the product and how it performed.
When I returned to pick up the car, it was late in the day and your staff was very
busy with other sales, etc. Instead of making me wait, they assigned a young man
to again go over the functions of the car and answer my questions. I'm sorry I can't
remember his name, he was not only patient, but also down-loaded my phone
numbers without my asking. I was quite impressed with his attitude and knowledge.
Your dealership was the third I researched before making the decision to buy and
no one was as forth-coming as Drew when it came to the actual purchase. My
experience with Pecheles Motors has been the best I've ever had and I will
continue to deal with this dealership and recommend it to others. Thank you for
managing such a well-run business, and thank each of your employees.